Effective Date: August 18, 2026
Beyond The Benchmark Engineering (“BTBE,” “we,” “us,” or “our”) operates btbeng.shop to provide procurement, sourcing, fabrication, manufacturing coordination, and related services. This Privacy Policy explains how we collect, use, disclose, and protect information when you use this website or purchase services through it.
By using btbeng.shop, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Your name;
- Email address;
- Phone number, when provided;
- Billing and shipping addresses;
- Account information, if you create an account;
- Order and transaction information;
- Products, components, materials, or services you request;
- URLs or information identifying products you ask us to procure;
- Drawings, CAD files, specifications, instructions, or other materials submitted for fabrication or manufacturing services;
- Communications you send to us regarding an order, quote, project, or support request; and
- Other information you voluntarily provide in connection with our services.
When you use the website, certain technical information may also be collected automatically by the website, our hosting provider, or services used to operate the website. This may include information such as your IP address, browser type, device information, referring pages, pages visited, and timestamps.
2. How We Use Your Information
We use information collected through btbeng.shop primarily to operate our business and provide requested services. This may include using information to:
- Process and fulfill orders;
- Purchase products or materials on your behalf;
- Communicate with suppliers and manufacturers;
- Coordinate custom fabrication or manufacturing;
- Obtain quotes and determine availability;
- Arrange shipping and delivery;
- Process payments and refunds;
- Provide order updates and customer support;
- Maintain customer accounts and order histories;
- Prevent fraud, abuse, or unauthorized transactions;
- Maintain business, tax, accounting, and transaction records;
- Improve and maintain the website and our services; and
- Comply with applicable legal and regulatory obligations.
3. Procurement and Third-Party Suppliers
Some services offered through btbeng.shop involve Beyond The Benchmark Engineering purchasing products, materials, or services from third-party suppliers on behalf of customers.
To perform these services, we may provide suppliers, manufacturers, shipping providers, or other service providers with information reasonably necessary to obtain, manufacture, ship, or deliver the requested item.
For example, a supplier or manufacturer may receive product specifications, drawings, quantities, shipping information, or other information necessary to complete an order.
We seek to limit the information provided to third parties to what is reasonably necessary to perform the requested service.
4. International Procurement
Some procurement services may involve suppliers or manufacturers located outside the United States.
When you request that we obtain products or manufacturing services from an international supplier, information necessary to complete that transaction may be transmitted to or processed by entities located outside the United States.
Beyond The Benchmark Engineering may act as the purchaser or commercial intermediary in these transactions. We do not provide international suppliers with customer information unless doing so is reasonably necessary to obtain or fulfill the requested goods or services.
5. Fabrication and Manufacturing Files
If you submit CAD files, drawings, models, specifications, photographs, or other technical materials for fabrication or manufacturing, we use those materials to evaluate, quote, manufacture, or coordinate manufacture of your requested product.
When necessary to fulfill your request, these materials may be shared with third-party manufacturers or service providers performing work associated with your order.
You should not submit confidential, export-controlled, proprietary, or otherwise restricted technical information unless you are authorized to provide that information and have confirmed with us in advance that we can appropriately handle it.
6. Payments
Payments made through btbeng.shop may be processed by third-party payment processors.
When a third-party payment processor is used, payment information necessary to complete the transaction may be transmitted directly to that provider. Beyond The Benchmark Engineering does not necessarily receive or store complete payment-card information.
Payment processors handle information according to their own privacy policies and security practices.
7. Shipping and Delivery
When physical goods are shipped, information necessary for delivery may be provided to shipping carriers, fulfillment providers, suppliers, or manufacturers.
This information may include your name, delivery address, contact information, order information, and other information reasonably necessary to deliver or track the shipment.
8. Cookies and Website Technologies
btbeng.shop may use cookies and similar technologies that are necessary to operate the website, maintain shopping-cart or account sessions, remember preferences, improve security, and support checkout functionality.
Third-party services or plugins used by the website may also use cookies or similar technologies according to their respective configurations and privacy practices.
You may be able to control cookies through your browser settings. Disabling certain cookies may prevent portions of the website, including account, cart, or checkout functions, from operating properly.
9. WooCommerce and WordPress
btbeng.shop is operated using WordPress and WooCommerce.
These systems may process and store information associated with customer accounts, shopping carts, orders, billing and shipping information, and website administration as necessary to operate the store.
Additional plugins and service providers used with WordPress or WooCommerce may process information when necessary to provide their respective functionality.
10. How We Share Information
We do not sell your personal information.
We may disclose information when reasonably necessary to:
- Process or fulfill an order;
- Purchase requested products or materials;
- Obtain fabrication or manufacturing services;
- Process payments;
- Ship or deliver products;
- Operate, secure, host, or maintain the website;
- Work with professional service providers such as accountants, attorneys, or insurers;
- Protect the rights, property, or safety of Beyond The Benchmark Engineering, our customers, or others; or
- Comply with applicable laws, regulations, legal processes, or governmental requests.
We may also disclose information in connection with a merger, acquisition, sale, restructuring, or other transfer involving some or all of our business or assets.
11. Data Retention
We retain personal and transactional information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and accounting records, resolving disputes, enforcing agreements, and satisfying legal, tax, or regulatory requirements.
Certain transaction records may therefore be retained even after an account is closed or a deletion request is made when continued retention is reasonably necessary or legally required.
Technical files or other project materials may also be retained as part of our business records unless deletion is requested and continued retention is not otherwise necessary.
12. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information under our control.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored through btbeng.shop.
13. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information that we maintain about you.
We may need to verify your identity before fulfilling a request. Certain information may be retained when reasonably necessary to maintain transaction records, comply with legal obligations, prevent fraud, resolve disputes, or protect our legal rights.
Where applicable, account information may also be accessible or editable through your account on the website.
14. Third-Party Websites
Orders or procurement requests may involve links to products, suppliers, manufacturers, or other third-party websites.
Beyond The Benchmark Engineering does not control the privacy practices of third-party websites. Visiting or interacting directly with those websites is subject to their respective privacy policies and terms.
15. University of Florida
btbeng.shop and the services provided by Beyond The Benchmark Engineering are independently operated.
Unless expressly stated otherwise, Beyond The Benchmark Engineering and btbeng.shop are not operated by, controlled by, or acting as the University of Florida.
Information submitted to Beyond The Benchmark Engineering through btbeng.shop is provided to Beyond The Benchmark Engineering, not to the University of Florida, unless information is separately shared with the University as necessary or authorized.
16. Children’s Privacy
btbeng.shop is intended for individuals capable of purchasing or requesting procurement and fabrication services and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through the website. If we learn that such information has been collected, we may take reasonable steps to delete it.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, website, business practices, or legal requirements.
When the policy is updated, the revised version will be posted on this page with an updated effective date.
18. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or personal information handled through btbeng.shop may be directed to:
Beyond The Benchmark Engineering
UF Innovate | Accelerate @ The Hub
747 SW 2nd Ave, Suite 262
Gainesville, FL 32601
United States
Website: btbeng.shop